Vortex Pool Heat Pump

F9 Error Code Troubleshooting

When you see the F9 error message, it indicates an issue with the discharge fan motor. This is usually caused by strong winds spinning the fan in the opposite direction or other issues with the fan motor.

To resolve this issue, you should first check that there are no physical obstructions impeding the fan’s rotation. Next, switch off the power either at the main switchboard or the circuit breaker for approximately 45~60 minutes to reset the F9 error message.

If you still keep getting the F9 error code after trying this, please lodge a service request below.

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    In the instance that works are not covered under warranty, the service technician will determine on-site of any applicable charges. The Standard Service Call Fee is $250 plus parts and labour (charged per hour in 15 min blocks). Extra travel charges may apply for regional areas. Any materials required are price on application. Payment in the form of COD or credit card details (provided in person or via phone) must be arranged prior to the commencement of any work.
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