Welcome to the Supreme Support Centre
Your go-to hub for troubleshooting, user manuals, warranty details, and answers to common questions across our full product range.
At Supreme Heating, our commitment goes beyond installation—we’re here to support and service every product we supply.
We recommend starting with the troubleshooting section below—it may help you resolve the issue yourself.
Still need assistance? Lodge a Service Request and our team will be in touch as soon as possible to help.
Choose Your Product

Mobile App Wi-Fi Connection

Heat Pump E3 Error Message

Vortex F9 Error Message

Vortex Timer Setup
Choose Your Troubleshooting Guide
Choose Your Water Pump For Troubleshooting Guide
Choose Your Controller For Troubleshooting Guide

Temperature Sensor Faults

Pool Sensor Replacement

Roof Sensor Replacement
Troubleshooting Guides
Select your pool heating product to start the troubleshooting.