1300 787 978

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1300 787 978

Support Centre

Your dedicated support centre for all things Supreme Heating

Welcome to the Supreme Support Centre

Your go-to hub for troubleshooting, user manuals, warranty details, and answers to common questions across our full product range.

At Supreme Heating, our commitment goes beyond installation—we’re here to support and service every product we supply.

We recommend starting with the troubleshooting section below—it may help you resolve the issue yourself.

Still need assistance? Lodge a Service Request and our team will be in touch as soon as possible to help.

Lodge Service

Troubleshooting Guides

Select your pool heating product to start the troubleshooting.

Solar Controllers

Water Pumps

Solar Pool Heating Leak

Heat Pumps

swimming pool heat pumps

Service Request Form

Contact Details

Name(Required)
Address(Required)

Property Details

Roof Height(Required)
Roof Pitch(Required)
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System Details

Further Details & Attachments

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Max. file size: 3 MB, Max. files: 5.

    Service Charges

    In the instance that works are not covered under warranty, the service technician will determine on-site of any applicable charges. The Standard Service Call out fee is $250 plus parts and labour (charged per hour in 15 min blocks). Extra travel charges may apply for regional areas. Any materials required are price on application. Payment in the form of COD or credit card details (provided in person or via phone) must be arranged prior to the commencement of any work.
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