Customer Feedback Form

First Name *

Surname

Email *

1. How long have you been a customer of our company?
Less than six monthsSix months to a year1 - 2 years3 or moreI haven't made a purchase

2. On what basis did you choose Supreme Heating?
PriceProductSalespersonWord of mouthServiceWarrantyGoogle Ranking

3. How easy was it to find the information you were looking for on our website?
Very EasyEasyMediumDifficult

4.How happy are you with the speed and efficiency at which we were able to respond to your requests?
Very happy, Supreme Heating responded quicklyHappy, Supreme Heating respondedUnhappy, Supreme Heating did not respond in a timely or efficient mannerNot applicable

5. How well did we understand your requirements and provide solutions?
PoorSatisfactoryNot ApplicableExcellent

6. Which of the following words would you use to describe our products? Select all that apply.
ReliableHigh QualityUniqueGood value for moneyOverpricedIneffectivePoor qualityUnreliable

7. How likely are you to purchase any of our products again?
Extremely likelyVery likelySomewhat likelyNot so likelyNot at all likelyNot applicable

8. How likely is it that you would recommend us to a friend or colleague?
I would go out of my way to recommend Supreme HeatingI would recommend Supreme HeatingI wouldn’t feel comfortable recommending Supreme Heating

9. Is there a particular area of service where we can improve?

10. Do you have any other comments, questions, or concerns?

 

Contact Supreme

  • Head Office

    2/19 Enterprise Drive,
    Bundoora, Victoria 3083
    P: 03 9460 4200
    F: 03 9460 4900
    E: info@supremeheating.com.au

    Mornington Peninsula
    Mornington, Victoria 3931
    P: 1300 787 978
    F: 1300 887 789
    M: 0419 722 494
    E: sales@ecopools.net.au

    NSW Office
    19/24 Anzac Avenue
    Smeaton Grange, NSW 2567
    P: 02 4648 4766
    F: 1300 887 879
    M: 0448 959 666
    M: 0438 471 381
    E: solar.nsw@supremeheating.com.au
    E: salesnsw@supremeheating.com.au

    Queensland - Brisbane
    Brisbane, Queensland 4001
    P: 1300 787 978
    F: 1300 887 879
    M: 0455 064 765
    E: solarqld@supremeheating.com.au

    South Australia
    Unit 4, 7-9 Streiff Road, Wingfield, South Australia 5013
    P: 1300 787 978
    F: 1300 887 879
    M: 0437 947 375
    E: solarsa@supremeheating.com.au

    Western Australia
    South Fremantle, Western Australia 6162
    P: (08) 9433 5588
    E: solar@supremeheating.com.au

    New Zealand
    Unit 1, 135 Cryers Road
    East Tamaki, Auckland 2013
    P: 09 273 4103
    F: 09 273 4101
    E: info@aquaclear.co.nz