Thank you for visiting Supreme Heating.
Supreme Heating remains open during the current COVID-19 pandemic.
Whilst it is business as usual, there are some changes to the operations of our Victorian Service Department. Due to the restrictions on the number of sites our technicians could attend during lockdown, only warranty work will be undertaken by the Service Department.
The restrictions placed on us through these challenging times have limited the entire industries access to worksites and increased the demand for our business. Our lead time is currently 6-8 weeks. As demand continues to grow, we expect to slowly reduce lead times as Government restrictions ease. Please be patient as we keep working through the backlog.
Protecting the health and wellbeing of all staff, customers and the wider community we operate in remains paramount. In response to government recommendations our team practices safe hygiene, social distancing and the appropriate use of personal protective equipment at our offices, our worksites and our customers’ properties.
Get in touch with us if you have any questions by calling 1300 787 978 or contact us now!
Roof Height 123
Roof Pitch FlatStandardSteep
Is there access to the property anytime? YesNo
Is it a Supreme Heating System? (please choose)*YesNoNot Sure
System Type (please choose)Heatseeker Solar Pool HeatingHeatseeker Plus Solar Pool HeatingHeatseeker UniPanel Universal Solar Pool HeatingHeatseeker Maxi Evacuated Tube Solar Pool HeatingControllerSolar PumpHeatseeker Diamond Pool Cover or Heatseeker Stainless Steel RollerHeatseeker Genesis Gas HeaterHeatseeker Vortex Inverter Heat PumpHeatseeker VortexPro Inverter Heat PumpHeatseeker VortexC Inverter Heat PumpHeatseeker Solaire Titanium Heat PumpHeatseeker Nova Inverter Heat PumpHeatseeker Nova+ Inverter Heat PumpHeatseeker DualSunOther/Not Sure
In the instance that works are not covered under warranty, the service technician will determine on-site of any applicable charges. Standard fee is $150 for a single storey property and $250 for a double storey property, which includes the first 15 minutes on-site. Additional labour is charged at $150 per hour, billed in 15 minute blocks. Extra travel charges may apply for regional areas. Any materials required are price on application.
Payment in the form of COD or credit card details (provided in person or via phone) must be arranged prior to the commencement of any work.
I understand and accept the service fee structure
I understand that this form is a request only and that my service is not guaranteed until I receive confirmation from a Supreme Heating representative