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1. How long have you been a customer of our company?
Less than six monthsSix months to a year1 - 2 years3 or moreI haven't made a purchase

2. On what basis did you choose Supreme Heating?
PriceProductSalespersonWord of mouthServiceWarrantyGoogle Ranking

3. How easy was it to find the information you were looking for on our website?
Very EasyEasyMediumDifficult

4.How happy are you with the speed and efficiency at which we were able to respond to your requests?
Very happy, Supreme Heating responded quicklyHappy, Supreme Heating respondedUnhappy, Supreme Heating did not respond in a timely or efficient mannerNot applicable

5. How well did we understand your requirements and provide solutions?
PoorSatisfactoryNot ApplicableExcellent

6. Which of the following words would you use to describe our products? Select all that apply.
ReliableHigh QualityUniqueGood value for moneyOverpricedIneffectivePoor qualityUnreliable

7. How likely are you to purchase any of our products again?
Extremely likelyVery likelySomewhat likelyNot so likelyNot at all likelyNot applicable

8. How likely is it that you would recommend us to a friend or colleague?
I would go out of my way to recommend Supreme HeatingI would recommend Supreme HeatingI wouldn’t feel comfortable recommending Supreme Heating

9. Is there a particular area of service where we can improve?

10. Do you have any other comments, questions, or concerns?