First Name *
1. How long have you been a customer of our company? Less than six months Six months to a year 1 - 2 years 3 or more I haven't made a purchase
2. On what basis did you choose Supreme Heating? Price Product Salesperson Word of mouth Service Warranty Google Ranking
3. How easy was it to find the information you were looking for on our website? Very Easy Easy Medium Difficult
4.How happy are you with the speed and efficiency at which we were able to respond to your requests? Very happy, Supreme Heating responded quickly Happy, Supreme Heating responded Unhappy, Supreme Heating did not respond in a timely or efficient manner Not applicable
5. How well did we understand your requirements and provide solutions? Poor Satisfactory Not Applicable Excellent
6. Which of the following words would you use to describe our products? Select all that apply. Reliable High Quality Unique Good value for money Overpriced Ineffective Poor quality Unreliable
7. How likely are you to purchase any of our products again? Extremely likely Very likely Somewhat likely Not so likely Not at all likely Not applicable
8. How likely is it that you would recommend us to a friend or colleague? I would go out of my way to recommend Supreme Heating I would recommend Supreme Heating I wouldn’t feel comfortable recommending Supreme Heating
9. Is there a particular area of service where we can improve?
10. Do you have any other comments, questions, or concerns?