Customer Feedback Form

First Name *

Surname

Email *

1. How long have you been a customer of our company?
 Less than six months Six months to a year 1 - 2 years 3 or more I haven't made a purchase

2. On what basis did you choose Supreme Heating?
 Price Product Salesperson Word of mouth Service Warranty Google Ranking

3. How easy was it to find the information you were looking for on our website?
 Very Easy Easy Medium Difficult

4.How happy are you with the speed and efficiency at which we were able to respond to your requests?
 Very happy, Supreme Heating responded quickly Happy, Supreme Heating responded Unhappy, Supreme Heating did not respond in a timely or efficient manner Not applicable

5. How well did we understand your requirements and provide solutions?
 Poor Satisfactory Not Applicable Excellent

6. Which of the following words would you use to describe our products? Select all that apply.
 Reliable High Quality Unique Good value for money Overpriced Ineffective Poor quality Unreliable

7. How likely are you to purchase any of our products again?
 Extremely likely Very likely Somewhat likely Not so likely Not at all likely Not applicable

8. How likely is it that you would recommend us to a friend or colleague?
 I would go out of my way to recommend Supreme Heating I would recommend Supreme Heating I wouldn’t feel comfortable recommending Supreme Heating

9. Is there a particular area of service where we can improve?

10. Do you have any other comments, questions, or concerns?

 

Contact Supreme

Head Office

2/19 Enterprise Drive,
Bundoora, Victoria 3083
T: 03 9460 4200
F: 03 9460 4900
E: info@supremeheating.com.au

Mornington Peninsula
Mornington, Victoria 3931
T: 1300 787 978
F: 1300 887 789
M: 0419 722 494
E: sales@ecopools.net.au

NSW Office
19/24 Anzac Avenue
Smeaton Grange, NSW 2567
T: 02 4648 4766
F: 1300 887 879
M: 0448 959 666
M: 0438 471 381
E: solar.nsw@supremeheating.com.au
E: salesnsw@supremeheating.com.au

Queensland- Gold Coast
Gold Coast, Queensland 4217
T: 1300 787 978
F: 1300 887 879
M: 0455 064 765
E: solarqld@supremeheating.com.au

Queensland- Pool Covers & Rollers Only
Yatala, Queensland 4207
T: 1800 724 620
F: 07 3801 8097
E: sales@poolcoversqld.com.au

Queensland- Sunshine Coast
Sunshine Coast, Queensland 4560
M: 0417 703 250
E: les.mcc@bigpond.com

South Australia

State Manager:
M: 0437 947 375
E: solarsa@supremeheating.com.au

Western Australia
South Fremantle, Western Australia 6162
P: (08) 9433 5588
E: solar@supremeheating.com.au

New Zealand
Unit 1, 135 Cryers Road
East Tamaki, Auckland 2013
T: 09 273 4103
F: 09 273 4101
E: info@aquaclear.co.nz